Was ist das eigentlich? Cyberrisiken verständlich erklärt
Es wird viel über Cyberrisiken gesprochen. Oftmals fehlt aber das grundsätzliche Verständnis, was Cyberrisiken überhaupt sind. Ohne diese zu verstehen, lässt sich aber auch kein Versicherungsschutz gestalten.
Beinahe alle Aktivitäten des täglichen Lebens können heute über das Internet abgewickelt werden. Online-Shopping und Online-Banking sind im Alltag angekommen. Diese Entwicklung trifft längst nicht nur auf Privatleute, sondern auch auf Firmen zu. Das Schlagwort Industrie 4.0 verheißt bereits eine zunehmende Vernetzung diverser geschäftlicher Vorgänge über das Internet.
Anbieter von Cyberversicherungen für kleinere und mittelständische Unternehmen (KMU) haben Versicherungen die Erfahrung gemacht, dass trotz dieser eindeutigen Entwicklung Cyberrisiken immer noch unterschätzt werden, da sie als etwas Abstraktes wahrgenommen werden. Für KMU kann dies ein gefährlicher Trugschluss sein, da gerade hier Cyberattacken existenzbedrohende Ausmaße annehmen können. So wird noch häufig gefragt, was Cyberrisiken eigentlich sind. Diese Frage ist mehr als verständlich, denn ohne (Cyber-)Risiken bestünde auch kein Bedarf für eine (Cyber-)Versicherung.
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CTP test Format | CTP Course Contents | CTP Course Outline | CTP test Syllabus | CTP test Objectives
General Information
– The Certified Treasury Professional (CTP)
Credential
– The CTP test
– Eligibility Requirements
Exam Format
– Test Development
– Job Analysis
– Test Specifications
– Body of Knowledge
– The test
– 2020-2022 CTP Test Specifications:
Knowledge Domains and Task Statements
Exam Locations/Dates/Fees
– Exam Center Locations
– 2020 CTP test Testing Windows
and Deadlines
– 2020 New Applicant Fees
– Other Fees
– Cancellation Policy
– Deferrals / Special Circumstances
Taking the CTP test
– Submitting Your Application
– Authorization–To–Test (ATT)
– Scheduling Your test Appointment
– Testing Time
– Requesting Special Testing Accommodations
– Making Changes
– test Results
CTP Study Resources
– Essentials of Treasury Management®, Sixth Edition
– CTP test Prep Platform
– CTP test Preparation Guide
– CTP test Study Network
– Complimentary Webinars
– CTP test Review Course
– Regional AFP/TMA Organizations
Maintaining Your CTP Credential
– CTP Recertification and Reporting Continuing
Education (CE) Credits
– Approved CE Activities
– Activities Not Approved for CE Credits
Each question on the CTP test is referenced to the content of Essentials of Treasury Management®, Sixth Edition, the Body of
Knowledge (BOK) for the CTP exam. The computer-based test includes 170 multiple-choice questions and is built according to
the CTP Test Specifications on page 5 of this handbook. Test development for the CTP test is based on psychometrically
validated procedures. Pearson VUE and AFP ensure the CTP test is valid, reliable and legally defensible.
Domain 1
Maintain corporate liquidity required to meet current and future obligations in a timely and cost effective manner
A. Manage optimal cash positioning through short-term investing and borrowing activities
B. Forecast/manage cash receipts and disbursements [cash flows]
C. Leverage cash concentration/pooling structures
D. Manage foreign exchange (FX) exposure
E. Manage trade financing (including letters of credit)
F. Manage intercompany financing (including loans, repatriation, in-house banking)
G. Review cash balances and reconcile transaction activity to ensure accuracy
H. Optimize treasury operations (including considerations for roles/responsibilities and outsourcing options)
I. Calculate, analyze, and evaluate financial ratios to optimize financial decision making
Domain 2
Manage capital structure, manage costs of long-term capital, and quantitatively evaluate long-term capital resource investments
A. Negotiate and manage syndicated agreements
B. Manage investment portfolio
C. Issue debt and equity
D. Manage revolving debt agreements
E. Assess impact of mergers, acquisitions, and divestitures
F. Evaluate current market conditions (including credit availability, spreads, interest rates, terms, risk) as they relate to long-term borrowing strategies
Domain 3
Manage internal and external relationships
A. Build, maintain, and review relationships with external financial service providers
B. Evaluate and implement treasury products and services (including banking products, treasury workstations)
C. Administer bank accounts (including bank fee analysis) and maintain documentation
D. Identify, negotiate, and select relationships and operational agreements with external service providers (including financial, technological, and investment/retirement advisors) to ensure best practices and competitive pricing
E. Serve as an internal trusted advisor and consultant (including Project Finance)
F. Manage merchant services programs (including fees, risk, controls, card security compliance, retention requirements)
G. Build and maintain relationships with internal stakeholders (including accounting, IT, legal, and tax departments) H. Market Effects on Working Capital
Domain 4
Monitor and control corporate exposure to financial, regulatory, and operational risk (including emerging and reputational risk)
A. Comply with treasury policies and procedures (such as investment, FX, risk management, hedging, credit approval)
B. Draft treasury policies and procedures for approval (such as investment, FX, risk management, hedging, credit approval)
C. Detect and mitigate fraud (such as payments, bank transactions, internal, external)
D. Benchmark performance against external sources to ensure best practices (including banking fees comparative analysis)
E. Evaluate and manage counterparty risk (including risk related to supply chain, banks, brokers, dealers)
F. Develop, maintain, and test business continuity plans (including bank balance reporting process, funds transfer capabilities)
G. Hedge FX, interest rate, and commodities exposure
H. Ensure regulatory compliance, and report internally and externally on compliance
Domain 5
Assess impact of technologies on the treasury function
A. Leverage technology systems (including enterprise resource planning (ERP) systems and treasury management systems)
B. Identify security issues and concerns associated with new and existing technology
C. Identify cyber-related risks
D. Monitor information security risk and cyber-related risk (including e-mail scams, phishing scams)
33–37% of the questions test knowledge of basic facts and terms.
38–42% of the questions test an understanding of concepts and principles.
23–27% of the questions test the higher thinking ability to apply concepts and principles to a specific situation.
10–15% of the questions will require mathematical computations.
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Warum sind Cyberrisiken so schwer greifbar?
Als mehr oder weniger neuartiges Phänomen stellen Cyberrisiken Unternehmen und Versicherer vor besondere Herausforderungen. Nicht nur die neuen Schadenszenarien sind abstrakter oder noch nicht bekannt. Häufig sind immaterielle Werte durch Cyberrisiken in Gefahr. Diese wertvollen Vermögensgegenstände sind schwer bewertbar.
Obwohl die Gefahr durchaus wahrgenommen wird, unterschätzen viele Firmen ihr eigenes Risiko. Dies liegt unter anderem auch an den Veröffentlichungen zu Cyberrisiken. In der Presse finden sich unzählige Berichte von Cyberattacken auf namhafte und große Unternehmen. Den Weg in die Presse finden eben nur die spektakulären Fälle. Die dort genannten Schadenszenarien werden dann für das eigene Unternehmen als unrealistisch eingestuft. Die für die KMU nicht minder gefährlichen Cyberattacken werden nur selten publiziert.
Aufgrund der fehlenden öffentlichen Meldungen von Sicherheitsvorfällen an Sicherheitsbehörden und wegen der fehlenden Presseberichte fällt es schwer, Fakten und Zahlen zur Risikolage zu erheben. Aber ohne diese Grundlage fällt es schwer, in entsprechende Sicherheitsmaßnahmen zu investieren.
Erklärungsleitfaden anhand eines Ursache-Wirkungs-Modells
Häufig nähert man sich dem Thema Cyberrisiko anlass- oder eventbezogen, also wenn sich neue Schadenszenarien wie die weltweite WannaCry-Attacke entwickeln. Häufig wird auch akteursgebunden beleuchtet, wer Angreifer oder Opfer sein kann. Dadurch begrenzt man sich bei dem Thema häufig zu sehr nur auf die Cyberkriminalität. Um dem Thema Cyberrisiko jedoch gerecht zu werden, müssen auch weitere Ursachen hinzugezogen werden.
Mit einer Kategorisierung kann das Thema ganzheitlich und nachvollziehbar strukturiert werden. Ebenso hilft eine solche Kategorisierung dabei, eine Abgrenzung vorzunehmen, für welche Gefahren Versicherungsschutz über eine etwaige Cyberversicherung besteht und für welche nicht.
Die Ursachen sind dabei die Risiken, während finanzielle bzw. nicht finanzielle Verluste die Wirkungen sind. Cyberrisiken werden demnach in zwei Hauptursachen eingeteilt. Auf der einen Seite sind die nicht kriminellen Ursachen und auf der anderen Seite die kriminellen Ursachen zu nennen. Beide Ursachen können dabei in drei Untergruppen unterteilt werden.
Nicht kriminelle Ursachen
Höhere Gewalt
Häufig hat man bei dem Thema Cyberrisiko nur die kriminellen Ursachen vor Augen. Aber auch höhere Gewalt kann zu einem empfindlichen Datenverlust führen oder zumindest die Verfügbarkeit von Daten einschränken, indem Rechenzentren durch Naturkatastrophen wie beispielsweise Überschwemmungen oder Erdbeben zerstört werden. Ebenso sind Stromausfälle denkbar.
Menschliches Versagen/Fehlverhalten
Als Cyberrisiken sind auch unbeabsichtigtes und menschliches Fehlverhalten denkbar. Hierunter könnte das versehentliche Veröffentlichen von sensiblen Informationen fallen. Möglich sind eine falsche Adressierung, Wahl einer falschen Faxnummer oder das Hochladen sensibler Daten auf einen öffentlichen Bereich der Homepage.
Technisches Versagen
Auch Hardwaredefekte können zu einem herben Datenverlust führen. Neben einem Überhitzen von Rechnern sind Kurzschlüsse in Systemtechnik oder sogenannte Headcrashes von Festplatten denkbare Szenarien.
Kriminelle Ursachen
Hackerangriffe
Hackerangriffe oder Cyberattacken sind in der Regel die Szenarien, die die Presse dominieren. Häufig wird von spektakulären Datendiebstählen auf große Firmen oder von weltweiten Angriffen mit sogenannten Kryptotrojanern berichtet. Opfer kann am Ende aber jeder werden. Ziele, Methoden und auch das Interesse sind vielfältig. Neben dem finanziellen Interesse können Hackerangriffe auch zur Spionage oder Sabotage eingesetzt werden. Mögliche Hackermethoden sind unter anderem: Social Engineering, Trojaner, DoS-Attacken oder Viren.
Physischer Angriff
Die Zielsetzung eines physischen Angriffs ist ähnlich dem eines Hackerangriffs. Dabei wird nicht auf die Tools eines Hackerangriffs zurückgegriffen, sondern durch das physische Eindringen in Unternehmensgebäude das Ziel erreicht. Häufig sind es Mitarbeiter, die vertrauliche Informationen stehlen, da sie bereits den notwendigen Zugang zu den Daten besitzen.
Erpressung
Obwohl die Erpressung aufgrund der eingesetzten Methoden auch als Hackerangriff gewertet werden könnte, ergibt eine Differenzierung Sinn. Erpressungsfälle durch Kryptotrojaner sind eines der häufigsten Schadenszenarien für kleinere und mittelständische Unternehmen. Außerdem sind auch Erpressungsfälle denkbar, bei denen sensible Daten gestohlen wurden und ein Lösegeld gefordert wird, damit sie nicht veröffentlicht oder weiterverkauft werden.
Ihre Cyberversicherung sollte zumindet folgende Schäden abdecken:
Cyber-Kosten:
- Soforthilfe und Forensik-Kosten (Kosten der Ursachenermittlung, Benachrichtigungskosten und Callcenter-Leistung)
- Krisenkommunikation / PR-Maßnahmen
- Systemverbesserungen nach einer Cyber-Attacke
- Aufwendungen vor Eintritt des Versicherungsfalls
Cyber-Drittschäden (Haftpflicht):
- Befriedigung oder Abwehr von Ansprüchen Dritter
- Rechtswidrige elektronische Kommunikation
- Ansprüche der E-Payment-Serviceprovider
- Vertragsstrafe wegen der Verletzung von Geheimhaltungspflichten und Datenschutzvereinbarungen
- Vertragliche Schadenersatzansprüche
- Vertragliche Haftpflicht bei Datenverarbeitung durch Dritte
- Rechtsverteidigungskosten
Cyber-Eigenschäden:
- Betriebsunterbrechung
- Betriebsunterbrechung durch Ausfall von Dienstleister (optional)
- Mehrkosten
- Wiederherstellung von Daten (auch Entfernen der Schadsoftware)
- Cyber-Diebstahl: elektronischer Zahlungsverkehr, fehlerhafter Versand von Waren, Telefon-Mehrkosten/erhöhte Nutzungsentgelte
- Cyber-Erpressung
- Entschädigung mit Strafcharakter/Bußgeld
- Ersatz-IT-Hardware
- Cyber-Betrug